STANDARD TERMS AND CONDITIONS OF SALE

50% of any Implementation or Integration Service  should be Paid before Start of the Project

Odoo Enterprise Subscription should be paid before due date of invoices whether annual or monthly

Odoo Monthly and Hosting Support should be paid  before the 5th Day of every Month to avoid suspension of your service.

1. The client explicitly waives its own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
2. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date. Synergy Application and Service will be authorized to suspend any provision of services without prior warning in the event of late payment.
3. If a payment is still outstanding more than sixty (60) days after the due payment date, Synergy Application and Service reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can Synergy Application and Service become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Synergy Application and Service in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
5. Synergy Application and Service undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. Synergy Application and Service cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
6. In order for it to be admissible, Synergy Application and Service must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
7. All our contractual relations will be governed exclusively by Kenya law.